The terms and conditions listed in our return policy are those of Outboard Auto / Outboardauto.com, and not by any manufacturer. We provide our own facilities and customer service department to address and resolve all product exchanges, refunds, or return requirements.

• Engines

Sorry, there are no returns, refunds, or exchanges on outboard motor purchases. In the unlikely event there are operational or performance issues with the engine, that issue will need to be addressed under the manufacturers warranty guidelines and taken to an authorized dealer for warranty repair.

• Parts and Accessories

The item must be clean, uninstalled, unused, in original packaging, and complete with all components including covers, tags, and manuals as applicable. Make sure to follow all the directions in the Return Process outlined below. Returns must be initiated within 30 days of receipt of the order. Items returned for refund are subject to a 5% restocking fee. Please note that freight charges on an item shipped to a customer and the freight charges to return the item(s) are the responsibility of the customer and not refundable.

Return Process

Call us at 772-256-0860 and have your order number ready.

We will review your request and if you meet the required conditions, we will initiate a return. Freight charges for returning items ordered in error by the customer are not refundable.

Carefully package the item, taking care to include all of its tags, bags, and manuals. Please be sure not to write on or damage the manufacturer’s packaging material, as this can make an item not returnable.

Ship your package in it’s original manufacturers box (if applicable).

Items that were ordered in error by the customer and returned for refund are subject to a 5% restocking fee.

Contact us at info@outboardauto.com for questions related to returns.

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